Cx Insurance Services
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CXIS provides U.S. based operations support to P&C insurers, on their platforms, with people who've lived the business. Mitigate operations gaps, talent issues, & capacity constraints with P&C insurer expertise. Free up resources to focus on higher-value work, move faster, & achieve expense relief in a variable cost model. CXIS provides 100% U.S. based operations support to P&C insurance carriers, on their existing platforms.

Mitigate operations gaps, talent issues, & capacity constraints with P&C carrier expertise. Underwriting Capacity, Operations Efficiency, Expense Relief, Policy Growth and Retention, Net Promoter Score, Internal and External Customer Service Levels; the list goes on and on. With people who've lived the business, mitigate operational gaps, talent issues, and capacity constraints with P&C insurer expertise.

Free up resources to focus on higher-value work, move faster, and achieve expense relief in a variable cost model. CXIS programs are a proprietary blend of digital automation, P&C licensed services and revenue analytics.
Services
CXIS provides U.S. based operations support to P&C insurers, on their platforms, with people who've lived the business.
Mitigate operations gaps, talent issues, & capacity constraints with P&C insurer expertise.
Free up resources to focus on higher-value work, move faster, & achieve expense relief in a variable cost model.
While P&C Insurers continue to innovate through data strategy, customer engagement, and specialization-service providers generally remain stagnant with "turn-the-crank" support and no skin in the game, usually defining "customer insight" as an IT product.
Insurance should not be a commodity.
Neither should the outsourcers that support the business.
CXIS uniquely blends class of business expertise with efficient operations by deploying specialists with technical familiarity specific to P&C segments.
This enables our clients to benefit from both the value of on-shore insurance outsourcing (mitigating talent, cost, & capacity challenges; filling operations gaps & freeing up resources to focus on other work) - alongside a consultative approach honed through years of hands-on coverage experience.
It doesn't have to be "All-in" outsourcing - we can support targeted areas of your operation.
We're led by a team of former P&C carrier executives with 75+ years of experience in P&C product, underwriting, sales, claims, and service.
CXIS offers full lifecycle policy administration (new business, renewals, endorsements, cancellations) on our clients' existing systems.
Data-driven quality control reinforces our sophisticated customer experience programs.
We offer unique pricing structures to ensure we have aligned financial incentives with our clients, and our pre-built standardized operating procedures enable us to stand behind highly competitive SLAs.
P&C Insurers are averaging a 3-4% increase in policy retention through CXIS's proprietary retention suite.
Our unique blend of technology and licensed P&C insurance personnel enables P&C Insurers to combine real-time data aggregation from 4 data sources, web-based automation, and P&C operational support.
P&C Insurers spanning $18 billion DWP down to $100 million DWP in 50 states are averaging a 3-4+% increase in policy retention through our unique blend of technology & operational service.
Through a unique blend of technology and P&C licensed service, CXIS automates prospect outreach, mitigation of non-bound quotes, and can provide licensed producers to convert sales.
P&C Insurers often need to drive various Customer, Operations, & Technology initiatives in parallel but simply don't have the bandwidth or expertise to do so.
And simply hiring (then firing) people with the requisite skill sets isn't practical (nor the right thing to do, right?)
Drawing from unparalleled P&C Insurer expertise and decades of experience across Operations, Technology, and Customer Experience - CXIS helps insurers deliver projects on their strategic roadmap, but in a variable cost structure.
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