Insurance Thought Leadership
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AI and machine learning allow for insurance offerings with more customizable coverage and pricing to handle complex requirements. ITL FOCUS is a monthly initiative featuring topics related to innovation in risk management and insurance. While technology can provide huge benefits, agencies need to invest their time in understanding tools to get the most out of them.

Over 90% of respondents felt the insurance industry could increase its relevance and grow faster than inflation and the general economy. What is right for your business, and where do you strike the balance between people-focused and automated processes? Work will never resemble what it did in the past, and there will be no "all clear" signaling the end of the pandemic.

Policymakers must identify how to integrate workers' compensation programs into an overall commitment to worker security. The pandemic is changing customer expectations, and carriers and agencies need data to map out a strategy to meet evolving needs. Here's a look at how the digital-first benefits shopping experience works - and why it works so well.
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Paul spent 17 years at the Wall Street Journal as an editor and reporter.
The paper nominated him twice for Pulitzer Prizes.
In 1996, he founded Context, a thought-leadership magazine on the strategic importance of information technology that was a finalist for the National Magazine Award for General Excellence.
He is a co-founder of the Devil's Advocate Group consulting firm.
For insurance agents, deciding to implement a new tool is no easy feat.
It requires research and demos.
But the real work starts post-sign-up.
Digital solutions can help agents give customers a better experience and, most importantly, enable them to compete with industry disruptors.
But agents drag their feet on implementing the solutions.
Last week, we debuted our "Connected Insurance" webcast series with ""DISRUPTION: Technologies Transforming the Industry."
I had the pleasure of serving as host and moderator, and by all accounts the session was well received.
Our underlying theme for the session was how digital technologies, including AI, are transforming the insurance economy.
More broadly, our expert.
Thanks to large-scale ransomware attacks on technology providers like Kaseya, everyone involved - from cybersecurity practitioners to the business leaders who hire them, and from local policymakers to the White House - is thinking about how to reduce risk across the board.
As cyber attacks grow in quantity and complexity, hurting downstream customers and interrupting.
Imagine you are an enterprise CEO in a business under increasing pressure to address the demands of continued growth, a meaningful ESG strategy, a fickle and more diverse customer base, a changing regulatory environment and fallout from the pandemic.
Just for starters.
While the organization is full of talent who are expert at running the.
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