We also offer assistance to consumers in understanding COBRA. This is a confusing area for consumers to understand, and as often as it might be the best bet when coming off a group, just as often, it is a more expensive one. We are happy to assist both customers and non-customers alike to understand their rights associated with COBRA. On a regular basis, we issue newsletters to the agents associated with AZ Life Lines, updating them on products we work with, as well as recently passed laws.
In addition, we have published news columns and trade magazine articles related to the basics of health insurance. We are open from 8:30 till 5:30pm, Monday through Thursday, closed at 2:30 on Friday. Unless we are attending an off-site function, the office is staffed at all times. If you call and get voice mail, do leave a message; it will be returned same day.
We have several in-coming lines (these are landlines, do not text) and try not to put callers on hold unless absolutely necessary. Office phones are forwarded to our cell, and voice mail is checked on a frequent basis after hours and on weekends.
In addition, we have published news columns and trade magazine articles related to the basics of health insurance. We are open from 8:30 till 5:30pm, Monday through Thursday, closed at 2:30 on Friday. Unless we are attending an off-site function, the office is staffed at all times. If you call and get voice mail, do leave a message; it will be returned same day.
We have several in-coming lines (these are landlines, do not text) and try not to put callers on hold unless absolutely necessary. Office phones are forwarded to our cell, and voice mail is checked on a frequent basis after hours and on weekends.
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